Complete contact management
Up to 1,000 contacts. Name, company, multiple phone numbers, email addresses, address, birthday, free-form note field. Everything you need — nothing you don’t.
Tool 01 — BN Contacts · CRM
No more customers slipping through the cracks.
You can’t remember if Ms Müller already got her quote. Mr Schmidt has been waiting two weeks for your callback. The notebook is somewhere in the pile. BN Contacts ends that — today.
1,000
contacts in free plan
0 €
to get started
100 %
GDPR-compliant
Does this sound familiar?
How it works without a system. / How it works with BN Contacts.
Without a system
- 📋Contacts scattered across Excel, WhatsApp, notebooks and your phone — no single system that knows everything.
- 📱Who called last? What was said? You scroll through weeks of old messages.
- 🕳️Follow-ups forgotten. Customers wait. Eventually they stop waiting — and leave.
- 😰Ten minutes searching for notes before every call, just to remember the last conversation.
- 🚪Duplicate entries, outdated numbers, wrong company names — your data is a mess.
VS
With BN Contacts
- ✓All contacts in one place. Name, company, phone, email, notes, tasks — clean and searchable.
- ✓Full conversation history per contact. Open BN Contacts and immediately see what was last discussed.
- ✓Tasks with due dates. BN Contacts reminds you before a customer has to wait. No follow-up slips through.
- ✓Customer call prepared in three seconds. Name, last note, open tasks — all at a glance.
- ✓Automatic deduplication by phone, email and WhatsApp. Clean data without manual work.
It’s this simple
Four steps. One system. Full control.
1
Import contacts
CSV, vCard or manual entry. Duplicate entries are detected and merged automatically. You start with clean data from day one.
2
Organise & tag
Customers, prospects, partners. Labels help you find the right contact at the right moment.
3
Tasks & notes
Log conversation notes, set reminders, capture the next step. Your head stays clear.
4
Never forget again
BN Contacts nudges you in time. No customer waits longer than necessary for your reply.
Features in detail
Not more. Not less. Exactly what business owners need.
Tasks & reminders
Every contact has its own task list. Due date, status, priority. See at a glance who expects a reply today and who has been waiting too long.
Conversation history
Jot down what happened after every call. Six months later, open the contact and instantly recall what was discussed, promised and agreed.
Automatic deduplication
BN Contacts detects duplicates by phone, email and WhatsApp. Someone booking through BN Book lands as a contact automatically — without you lifting a finger.
Pipeline view
See where every prospect stands — from first enquiry to signed deal. Who needs a call now? Who’s waiting for a quote? Who’s about to walk away?
Email integration & team access
Up to 10,000 contacts. Send emails directly from BN Contacts. Invite team members with their own logins and clearly defined access rights.
Everything is connected
BN Contacts is the core. Every other tool builds on it.
Book a meeting — the person appears as a contact. Send an email — recipients come straight from your CRM. Review requests go to the right people. One system. No silos.
📅
BN Book
Bookings become contacts
📧
BN Newsletter
Contacts become recipients
⭐
BN Reviews
Review requests go to contacts
🛍️
BN Shop
Buyers become contacts
BN Contacts
Data that belongs to you
Your customer data stays where it belongs — with you.
A CRM holds your most valuable business relationships. That data belongs to you — not to us, not to an American cloud giant, not to some data centre whose location you don’t know.
- ✓All data on servers in Germany — no transfer to third countries.
- ✓Data Processing Agreement (Art. 28 GDPR) is automatically part of every account.
- ✓One-click CSV export any time — it’s your right, and we make it effortless.
Servers in Germany
No transfer to third countries. No US cloud.
DPA included
Data Processing Agreement (Art. 28 GDPR). No extra paperwork.
Encrypted
TLS everywhere. Passwords with Argon2id — state of the art.
Export any time
Your data, your right. One-click export.
Transparent & fair
Start free. Scale when you’re ready.
Free
0 €
free forever
- ✓1.000 Contacts
- ✓1 Pipelines
- ✓Telegram automation for contacts
- ✓5 Stages per pipeline
Recommended
PRO
99 €
per year · VAT excluded
- ✓10.000 Contacts
- ✓Unlimited Pipelines
- ✓Email integration
- ✓Telegram automation for contacts
- ✓Telegram broadcasts (custom texts)
- ✓Unlimited Stages per pipeline
PRO includes all 8 tools — not only BN Contacts. Contacts, bookings, shop, newsletter, reviews, bio, links, Business Guide — all included.
All prices exclude VAT.
Common questions
What business owners really want to know.
Can I import my existing contacts?
Yes. Import contacts as a CSV file — the format Excel, Google Contacts and almost any other tool exports. We also support vCard import. BN Contacts detects duplicates automatically and asks before merging.
What happens when I hit the 1,000-contact limit on the free plan?
You’ll be notified as you approach the limit. Existing contacts remain fully available — you simply can’t add new ones. Either delete inactive contacts or upgrade to PRO with 10,000 contacts.
Is my customer data really secure?
Yes. All data lives on servers in Germany. Transfer exclusively via TLS encryption. We never sell data, never pass it on, never use it for advertising. A Data Processing Agreement (Art. 28 GDPR) is automatically part of every account.
How does the link with BN Book work?
When someone books through your booking page, they land in BN Contacts automatically — with name, email and phone number. If the contact already exists, we update rather than duplicate. Nothing to transfer manually.
Can I use BN Contacts with my team?
On the PRO plan you can invite team members to your account. Each gets their own login. You control who can see and edit what — ideal for small teams serving customers together.
Can I export my data at any time?
Yes — it’s your right under Art. 20 GDPR and we make it easy. One-click CSV export, any time, no waiting. Your data belongs to you.
How is this different from other CRMs?
Other CRMs are built for companies with sales teams and four-figure budgets. BN Contacts is for freelancers and small businesses — simple, instantly usable, GDPR-compliant and directly connected to every other BN tool. No overhead, no weeks of setup.
What happens to my data if I cancel?
Export everything beforehand. After account closure, your data is deleted fully and irreversibly after a 7-day grace period — in line with our terms and your right of withdrawal.
No more customers slipping through the cracks.
Sign up for free. Import your contacts. Start today — not someday.
No expiry · GDPR-compliant · Made in Germany
Explore more tools
Eight tools. One cockpit.
📅
Tool 02
BN Book
Terminbuchung
🛍️
Tool 03
BN Shop
Webshop
📧
Tool 04
BN Newsletter
E-Mail-Marketing
⭐
Tool 05
BN Reviews
Bewertungsmanagement
🔗
Tool 06
BN Bio
Link-Seite
🔀
Tool 07
BN Link
URL-Shortener
🧠
Tool 08
BN Business Guide
KI-Diagnostik
⏱️
Tool 09
BN Time
Projektzeit & Abrechnung
🕒
Tool 10
BN Work
Mitarbeiter-Zeiterfassung